Knowledge: | Participants will learn the stages of the mediation process and the applicable theories. |
Skills: | Participants will learn specific mediation techniques and a systematic method of utilizing them at each stage of the mediation process. |
Abilities: | Participants will learn and understand how the mediation model works for all types of disputes, and will learn how to apply his or her professional and personal knowledge and abilities to enhance the process. |
Confidence: | Through practice, experience, knowledge, and positive feedback, the participants will acquire the confidence to utilize their mediation skills in a variety of conflicts. |
Growth: | Participants will experience personal and professional growth. |
Training Includes...
Short Lectures - brief oral presentations used as precursors to an exercise, a group discussion or a role play. |
Exercises - short experiential activities designed to focus on specific skills or to realize specific personal characteristics. |
Role Plays - simulated scenarios devised for learning and practicing mediation techniques. |
Group Discussions - an exchange of ideas, experiences, or an analysis of a topic, exercise or role play. |
Videos - for technique demonstration and reinforcement. |
A Training Manual - for delineation of the mediation process and mediation techniques. |
A Certificate of Completion - will be provided to those who complete the 40-hour training. |